Front Desk Clerk (Levee Rd.)

Executive Administration Memphis, Tennessee

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Description

Job Title: Front Desk Clerk (Levee Rd.)
Department: Office of the Chief of Staff 
Reports To: Executive Office Manager
FLSA Status: Non-Exempt
Pay Rate: $21.63/hr.
Work Schedule: 8:00 AM – 2:00 PM (Monday–Friday)
 
Position Summary
The Front Desk Clerk (Levee Rd.)provides front-line administrative and operational support. This role is responsible for managing daily front desk operations, coordinating office logistics, supporting department work orders and supplies, and ensuring a professional and welcoming environment for visitors and staff. The position also assists with administrative functions across the organization, including mail distribution, room reservations, and maintenance coordination.
 
Key Responsibilities
  • Serve as the first point of contact for visitors and incoming calls; route calls and messages promptly and professionally.
  • Maintain the organization’s phone directory and update contact information as needed.
  • Manage work orders in CBRE (or designated maintenance system) for all facility-related requests.
  • Place supply orders for all departments through internal systems and Office Depot.
  • Oversee and maintain the Premium Parking portal, including employee registrations and parking assignments.
  • Sort, stamp, and distribute incoming and outgoing mail daily; deliver departmental mail throughout the building and check the OCS mailbox on Floor C.
  • Coordinate boardroom and meeting room bookings, ensuring availability, setup, and scheduling accuracy.
  • Support general administrative duties such as copying, filing, and preparing correspondence.
  • Participate in training and onboarding of rotation employees for front desk coverage.
  • Provide backup assistance to the Executive Office Manager and administrative team as needed.
 
Qualifications
  • High school diploma or equivalent; associate degree preferred.
  • Minimum of 2 years of administrative, receptionist, or office coordination experience in a corporate, government, or public agency environment.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort with web-based systems (e.g., CBRE, Office Depot, Premium Parking portals).
  • Professional demeanor and ability to maintain confidentiality.
 
Work Environment
  • Office-based position with regular interaction with executive staff and visitors.
  • Requires ability to remain at the front desk for extended periods and manage multiple administrative tasks simultaneously.

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